SERVICES

Per-sales
Provide customers with free professional consulting services for elevator, escalator and moving walkway. Develop a variety of schemes for customers to choose and recommend the best equipment for customers. According to customers’ requirements, we specially design and manufacture devices with special requiremen.

For special projects, provide technical consultation for customers free of charge, and draw up detailed equipment construction plan for customer reference.

In sales
Field visit construction site: the senior technical engineer of Elza source to the site, to communicate with customers to solve doubts and doubts.

One step in place: the Elza source is in accordance with the customer’s agreement, the equipment is safely served, complete installation, debugging, acceptance, delivery and use.

After sales
Provide professional technical training, and train qualified “special elevator, escalator and moving walkway equipment operators” for customers.24 hours round-the-clock to provide free and quick door-to-door service for customers.We will give you the most satisfactory solution within 2 hours after receiving the customer’s quality feedback.
We will arrive and solve the problem in the shortest time after receiving the trouble.According to Elza “service standard procedures” on a regular basis for the customer the door check the running status of equipment, eliminate the problems in the bud, minimize equipment failure rate, and guide the operator maintenance, to ensure normal operation of elevator and escalator equipment, ensure the elevator and escalator safely.Provide customers with lifetime warranty service for elevator and escalator equipment.